Frequently Asked Questions

All of our products are proudly made in the USA at our facility in Milwaukee, Wisconsin.

Dakonte Product Group was established in 2016 to consolidate a growing group of businesses. However, our TIE Office Mates brand has been serving customers for over 35 years with proven durability and trusted performance.

DPG is certified as a Minority Business Enterprise and Woman Business Enterprise in Wisconsin and is registered with SAM.gov for government and corporate procurement.

DPG was founded to preserve jobs and manufacturing in Milwaukee’s northwest side and is deeply committed to supporting the local workforce and economy.

We offer standard sizes like 6x9, 8.5x11, 9x12, 11x14, and 11x17. Materials include clear or tinted PVC, waterproof vinyl, solid backs, stitched or heat sealed edges, and single or multi pocket designs.

Absolutely. We create custom solutions for sizing, edge colors, imprinting, pocket layouts, and attachment styles. If you have a specific racking or bin system, we can design holders to fit perfectly.

TIE stands for Transparent Industrial Envelopes, reflecting the brand’s origins in creating durable, clear document holders for industrial use.

Sewn holders provide enhanced durability and a classic look, while heat sealed holders are more cost effective and provide excellent moisture resistance.

Color coded holders help visually organize tasks by department, shift, due date, or priority. With 16 standard edge and back colors available, you can create a system that improves clarity and reduces routing mistakes.

Yes. Color coded holders are especially helpful for teams with non English speaking employees, offering a clear, visual way to communicate priorities and instructions.

Our stitched and reinforced holders protect job travelers, pick tickets, labels, and production paperwork. They are durable enough to withstand heavy shop use and can be hung, stuck, or mounted as needed.

Yes. Our holders are easy to clean, water resistant, and great for organizing prep sheets, rotation logs, checklists, or health and safety instructions.

Our waterproof press lock sleeves are designed to keep documents legible and secure in outdoor, wet, or wash down environments.

Definitely. Many customers use our holders to organize printed backups of emergency protocols and system instructions to keep teams moving even if digital systems are down.

We offer vinyl trim in 16 edge colors, leatherette trim in five colors, sewn border Route 66 styles, all clear sleeves, and Add A Page inserts.

Yes. Our imprint covers include free foil stamping of your logo or text on select vinyl covers.

You can choose from grommets, Velcro, stitched tabs, magnetic backs, adhesive strips, self stick options, and more depending on your mounting needs.

Yes. Volume pricing is available for large or recurring orders. Reach out to our team for a personalized quote.

Many stock items ship the same or next business day. Custom orders are produced and delivered quickly depending on the complexity and size of your request.

Please contact us within five business days. We will resolve the issue quickly with a repair, replacement, or credit.

Custom products are reviewed on a case by case basis. Our team is happy to work with you to find a fair solution.

Yes. We provide wholesale and volume pricing for resellers, corporate buyers, and drop ship partners.

Yes. We support purchase orders and provide credit terms to approved customers. Credit applications are available upon request.

Yes. We stand behind the quality of our USA made products. Please contact us for warranty support or specific product guarantee details.